HF Brands & Markets

    Position: Barista

    Reports To: Management

    Wage: $18

    FLSA Status: Non- Exempt

    JOB DESCRIPTION

    Experience: Minimum of 3 years of experience in a comparable position. Professional appearance, (No headphones, hats, or loose pants), excellent interpersonal and communication skills.

    Role & Responsibilities:

    • Prepare coffee bar and keep it well stocked with ice, mixers, condiments, napkins, straws, glassware, and utensils.
    • Protect establishment and patrons by adhering to sanitation, safety and organization
    • Prepare and sell coffee drinks by following recipes and preparation techniques for coffee drinks
    • Create a positive guest experience by guiding guests through the menu, recommending drinks, etc.
    • Maintain a thorough understanding of all menu items and is able to answer questions regarding drink items and their preparation
    • Use Clover quickly and in proper sequence according to standard, receiving and executing coffee bar orders, identifying patrons’ needs and special requests
    • Maintain coffee bar setting by removing empty glasses as completed, replenishing utensils, replenishing beverages, refilling water glasses, being alert to patron spills or other special needs
    • Ensure consistently clean cups/glasses, bar equipment and working areas
    • Maintain inventories by replenishing coffee bean supply, maintaining supplies, etc.
    • Deliver an amazing guest experience
    • Drive sales and promote the brand
    • Follow portion guidelines to ensure cost control, while maximizing the Guest experience
    • Ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change
    • Must demonstrate ability to operate Clover, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift

    Skills and Knowledge: Verbal Communication, Customer Service, Resolving Conflict, Teamwork, Persistence, Professionalism

    Physical Requirements: Must be able to lift and carry 60 pounds.
    Must be able to stand, walk, lift, and bend for long periods of time.

    Dress Attire: Dark blue wash fitted jeans, Black long sleeve button shirt (black or clear button,) Black non-athletic tennis shoes

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